MuleSoft AO Support Engineer

• Leveraged Dynatrace to monitor Mule APIs, utilizing distributed traces, logs and events, and service flows
• Managed and resolved incidents related to Mule APIs, collaborating with development teams
• Analyzed traces and service interactions to optimize API performance
• Created and maintained documentation and generated performance reports

MuleSoft Developer (Nov 2024 - Feb 2025)

• Partnered with project managers to define objectives and success metrics for POC
• Designed and implemented robust integration workflows using MuleSoft
• Delivered compelling demonstrations to stakeholders
• Enhanced integration approach based on stakeholder feedback

MuleSoft Developer (February 2022 - November 2024)

• Designed and developed APIs using Anypoint Studio, CloudHub, and 3rd Party MuleSoft Connectors
• Collaborated on Mule 3 & 4 projects, integrating with Salesforce, AWS, and Okta
• Managed files in Amazon S3 and implemented SQS messaging for reliable delivery
• Designed OAuth 2.0 authentication in MuleSoft for secure Salesforce connections
• Utilized GitHub, Bitbucket, Jenkins, and Postman for development workflow

Junior Fullstack Developer (October 2021 - January 2022)

• Developed responsive web applications using Laravel framework, implementing user-centric features and modern UI components that improved overall user engagement by 40%
• Engineered robust backend APIs and services using PHP/Laravel, integrating with MySQL databases and implementing RESTful architecture patterns
• Established and maintained CI/CD pipelines using Bitbucket and Jenkins, reducing deployment time by 60% and ensuring smooth transitions from development to production
• Led cross-functional collaboration with UI/UX designers and product managers, translating design mockups into pixel-perfect, responsive interfaces using HTML5, CSS3, and JavaScript
• Implemented comprehensive debugging and troubleshooting protocols, reducing system downtime by 35% and improving application reliability through systematic error tracking and resolution

Comprehensive education in Information Technology, focusing on software development, system integration, and modern development practices.